Venessa Paech is APAC's leading expert in online community management and a world-recognised scholar-practitioner in community building, governance, and digital care. She is the co-founder and director of Australian Community Managers (est. 2007), one of the longest-running professional organisations for online community practitioners globally, and the founder of All Things in Moderation, a pioneering global conference for humans who moderate.

Venessa recently completed her PhD at the University of Sydney researching the impacts of AI on community governance and the cultural history of online community management. With 30+ years’ experience, Venessa has led and supported online communities across media organisations, public service organisations, universities, governments, NGOs, corporates and more through strategy, training and coaching and research. She teaches Australia’s only post-graduate course in online community management and is currently leading an RMIT project researching the creation and maintenance of safe online spaces.

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